Privacy Policy
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This is our privacy policy. It tells you how we collect and process data received from you on our site.
Please read the following carefully to understand our views and practices regarding your personal
data and how we will treat it.
If you have any comments on this privacy policy, please email them to
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Who We Are
Our site address: https://energygrantteam.com
Our company name: HDTR LTD
Registered office: Clyde Offices, 2nd Floor, 48 West George Street, Glasgow,
United Kingdom, G2 1BP
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What We May Collect
We may collect and process the following data about you: information you put into forms on our
site, correspondence, transactions, site visits, and information about your computer (such as IP
address and browser). We ensure all personal data is processed lawfully, fairly, and transparently
under GDPR.
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Cookies
We use cookies in accordance with UK and EU Cookie Law to enhance your experience, remember
your preferences, and analyse website performance. You can block cookies via your browser
settings, but this may affect functionality.
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How We Use What We Collect
We use information about you to: provide services and information, carry out contracts, improve
user experience, and send relevant updates. You may opt out of non-essential communications at
any time by contacting hello@theenergygrantteam.com.
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How We Use Artificial Intelligence (AI)
We now use artificial intelligence (AI) systems to help deliver and improve our services. These AI
systems may assist with analysing customer messages, assessing eligibility for services, and
improving communication efficiency.
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All AI use is subject to human review and oversight. We do not make fully automated decisions
that have legal or significant effects without human involvement. We do not sell or share personal
data with AI vendors for their own use. Where third-party AI tools are used, data is processed
securely in compliance with UK GDPR.
You have the right to request human review of any AI-assisted decision, object to automated
processing, and request details of how your data has been used by AI systems.
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Where We Store Your Data
We may transfer your collected data to storage outside the European Economic Area (EEA). By
giving us your data, you agree to this arrangement. We will take reasonable steps to ensure your
data remains secure.
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Disclosing Your Information
We may disclose your information to comply with legal obligations, prevent fraud, or as part of
business transactions. Third parties providing services on our behalf may have limited access to
your data under strict confidentiality.
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Your Rights
Under GDPR, you have the right to access, correct, delete, restrict, or object to processing of your
data. You can also request data portability or lodge a complaint with a supervisory authority.
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Links to Other Sites
Our policies do not apply to external sites linked from our website. We encourage you to review the
privacy policies of those sites.
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Changes
Any updates to this policy will be posted on this page and, where appropriate, notified to you by
email.
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Automated Decision-Making and Profiling
Where we use automated decision-making or profiling, we will ensure fairness, transparency, and
the right to human intervention.
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Dispute Resolution
Any disputes arising from this Privacy Policy will first be addressed through mediation in good faith,
and if unresolved, through arbitration under the LawBite Arbitration Scheme.
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Last Updated: 20 October 2025